Last Updated: 08/24/2023
1. Refund Policy
We at www.cmax.ae are committed to ensuring your satisfaction with our digital marketing and business consulting services. If you are not entirely satisfied with the services you receive, we offer a refund under the following conditions:
1.1 Eligibility for Refund
- Refund requests must be made within 7 days from the date of service completion.
- To be eligible for a refund, you must provide a valid reason for your dissatisfaction and work with us to address any concerns or issues you may have.
1.2 Refund Process
- To request a refund, please contact our customer support team at [email protected]
- We will review your request and may ask for additional details or documentation to understand the reasons for your dissatisfaction.
- Refunds will be processed within 14 days of receiving your refund request.
- The refund will be issued using the same payment method you used for the original transaction.
1.3 Non-Refundable Services
- Third Party Services that after Approval of the service that we Have Done and they will Bann (Block) your service for Their Specific Reasons, that you may have not Follow their Guidelines or not Follow their Terms and Conditions, we can not refund you this Service! This is your responsibility to maintain the Reputation of your Account that we Already have Delivered to you, Healthy & Approved!
- Certain services, such as customized consulting, strategic planning, or other specialized services, may not be eligible for a refund due to the personalized nature of the work. This will be clearly communicated to you before engaging in such services.
2. Return Policy
As a digital marketing agency and business consulting service provider, our services are primarily intangible and non-returnable. However, if you believe that an error has occurred or that the services were not provided as agreed upon, please follow these steps:
2.1 Error or Non-Performance
- If you believe that there has been an error in the provision of our services or that the services were not delivered as agreed upon, please contact us within 7 days of service completion.
- We will review your concerns and may request additional information or documentation to verify the issue.
- If we determine that an error has occurred or that the services were not provided as agreed, we will work with you to rectify the situation or provide appropriate compensation.
3. Contact Us
If you have any questions or concerns about our Refund and Return Policy, please contact us at [email protected] We are here to assist you and ensure your satisfaction with our services.
